Tiscali – save costs, don’t worry about your customers

Tiscali have an interesting approach to network migration.

“The logic is that we’ll save more money placing customers on the Tiscali backhaul per month than we will lose from customers migrating away,” he said.

I overheard two engineers in our Manchester office whinging that their tiscali lines were recently performing badly. I don’t know why they weren’t on Orange first off, but I’d only heard OK comments about Tiscali in the past. But I think that stating your objective is save costs, stuff customers then there might be more problems under the covers for Tiscali.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s