Tiscali – save costs, don’t worry about your customers

Tiscali have an interesting approach to network migration.

“The logic is that we’ll save more money placing customers on the Tiscali backhaul per month than we will lose from customers migrating away,” he said.

I overheard two engineers in our Manchester office whinging that their tiscali lines were recently performing badly. I don’t know why they weren’t on Orange first off, but I’d only heard OK comments about Tiscali in the past. But I think that stating your objective is save costs, stuff customers then there might be more problems under the covers for Tiscali.

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